Category Archives: Success Stories

Reliable Pro Switching System for Control Rooms

In a control-room, mission critical application, security, reliability, and network availability are three fundamental concepts that network administrators strive relentlessly to deliver. The switch between systems is just as important as the information technology systems themselves. Black Box partnered with a prime government contractor to install secure, stable hardware switching systems in up to 150 locations. The switches add real power to the physical layer of the network, where they control access and provide nearly instantaneous backup and immediately available switching systems.

To ensure 24/7 uptime, users run two separate and fully redundant automation systems in parallel. In order for the two separate automation systems to provide instantaneous back-up to users, the switching system in between them needs to be reliable, secure, and available to an IP network for remote access. Enter the Pro Switching System of intelligent Layer 1 A/B gang switching.

Because of the way the Pro Switching System works, it is an incredibly reliable switching system. Since it only looks at physical connections, it avoids misconfigured network protocols and has no firmware or software to manage. Additionally, air-gap isolation of the system ensures secure network connections for high-security applications.

Pro Switching systems are the superior choice for network access control and backup switches, providing ultra-reliable, hardware driven security. Capable of supporting more than 4,000 network users, Pro Switching Systems ensure a controlled access environment using rugged and precise mechanical and optical movements that deliver the unequaled reliability of hardware. System administration is simplified and fast for easy monitoring of individual users with automatic shut-off control when tampering is detected.

Preventing Cable Theft Through IP Surveillance

Industry: Government

IP-video security and surveillance for a city road-works department.

The problem: preventing theft
A city road-works department in Germany is responsible for installing and maintaining traffic lights and street lights. The department houses its raw materials, including lampposts and cable reels, in an outdoor area on its premises. Until a few years ago, there was never any problem with the outdoor storage area. But, as metal prices rose, the department found itself the victim of metal theft, not once, but multiple times. Lockers and barriers set up to protect the materials proved to be an unsuccessful solution as the thieves were quite professional. The city needed a better solution to secure its outdoor storage area.

An IP video network
To improve security, the department turned to Black Box for an IP-video surveillance system.

The first step was to perform an on-site survey to determine the best locations for the security cameras. The next step involved the implementation of the IP infrastructure. The plan called for three distributed camera locations, each equipped with an Ethernet switch connecting the IP cameras. For convenience, it was decided to use a PoE switch to power the cameras over the Ethernet lines instead of running separate power lines. In addition, each camera location was furnished with a wireless Ethernet extender providing a remote, wireless connection to the city’s central LAN. Black Box delivered the wireless Ethernet radios fully pre-configured for an easy plug-and-play installation by the customer. Because both the switches and extenders are being used outdoors, they are designed with IP-rated cases and are capable of withstanding extreme temperatures.

A legal regulation demands that the system have the capability to be shut down on demand. To meet this requirement, Black Box provided on-site training to instruct the security team how to control the cameras over the web interface on the Ethernet switch. The operation is quite easy and the team understood quickly how to switch cameras on and off and how to change the viewing angle. Monitoring the video the IT team still needed a solution for displaying the video from the surveillance cameras. Black Box suggested and installed a 2×2 video wall with four HD screens at the gatehouse for 24/7 monitoring.

Because the customer had experienced theft, everyone was worried about the security of computers in the gatehouse. Black Box suggested that the customer back-rack these computers to a secure location inside the main building. The advice was highly appreciated and the customer moved the computers to a secure location and connected them to the gatehouse using a KVM extender.

Black Box products
Industrial Managed Gigabit Ethernet PoE+ Switch: LIE1014A

Wireless Ethernet Extenders: LWE200A-AP and LWE200A-S

KVM DVI/HDMI Extender: ACX300

VideoPlex4  4K Video Wall Controller: VSC-VPLEX4

The competence Black Box showed here convinced us that we made the right choice. Everything was simply perfect—the consultancy, services, expertise, and delivery.”

Black Box Digital KVM Switch chosen Best of Show at InfoComm 2015

AV Technology named the DCX3000 Matrix Digital KVM Switch from Black Box a Best of Show Winner at InfoComm 2015. This innovative product was demonstrated at the show, which took place in Orlando, FL, June 17–19.

Small size and big performance set the DCX3000 apart from otherBlack-Box-InfoComm-2015-Booth digital matrix switches in its class. Created for smaller organizations that need to upgrade to digital KVM signal switching and extension, the DCX3000 reaches 30 endpoints over CATx cable. Go up to 10 m from the workstation to the KVM switch and up to 50 m from the switch to the CPU.

The DCX3000 Matrix Digital KVM Switch features zero latency and zero compression of the signal transmission. The Graphical User Interface (GUI) is simplified for ease of use. In fact, according to the judges at AV Technology, this was an award-winning feature. “The unique thumbnail preview provides a simplified graphical user interface, making it easier to view multiple screens than text-based, on-screen menus,” according to one of the judges.

Digital KVM matrix switching gives multiple users access to the same systems in real time for monitoring and controlling processes. Learn more about migrating to digital KVM.

View the full list of winners of the AV Technology Best of Show Awards. AVT bases awards in part on the ability to see and test the products it selects on the trade show floor. The decision to award a product a Best of Show designation is also based on a combination of the following criteria: perceived value, ROI and TCO, richness of the feature set, ease-of-use, reliability, versatility, and overall network impact. According the AV Technology, “The Best of Show Awards support our objective of meeting the needs of the tech manager community by spotlighting products that genuinely solve problems, offer value, and consider the operator’s PoV.”

View Black Box’s Garrett Swindell giving a brief demonstration of the GUI of the DCX3000 in the video link below. AV Technology is able to talk to product managers and team members, such as Garrett, that help develop and test products.

Additional resources
More about the solution: DCX3000 explained in details
Video: DCX3000 setup and applications